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Im still able to long press the home key to access the restart console report a problem etc etc. When I click continue its either going to a black screen or loading the home screen after a minute of black screen. How To Fix Xbox Stuck On Grey Screen Wait for the system to reboot. How to change xbox one startup screen . Hold the Xbox One Power button on the front of the console for 10 seconds to turn off the console. Use the right back trigger to scroll over to the System tab indicated by a gear icon. Microsoft is changing the boot screen on the Xbox One. Then go to Settings. Adding new content blocks to your home screen is simple once you know where to look. This is the first and easiest way you should try to get Xbox One green screen fixed. Plug the power cord back in and restart the console. Press and hold the Power button on the console for about 10 seconds. In the Settings screen go to Console the section found in the middle of the screen and select Preference